1.- Introduction.

Through this Legal Notice and Privacy Policy, ALPYBUS SàRL (ALPYBUS), domiciled in 8 Chemin de Morglas, 1214, Geneva, Switzerland, informs the users of its website (hereinafter, the “Website”) regarding the terms of use of the Website as well as of its privacy and personal data protection policy to enable users to freely and voluntarily determine whether or not they want to provide the personal details that may be asked of them in order to benefit from the offers made by the company through this channel.

2.- Website owner

Owner of the Website : ALPYBUS, SàRL.

Registered Office: 8 Chemin de Morglas, 1214, Vernier, Switzerland

Company Reg No: CHE-112.005.298

E-mail address:

3.- Terms of use.

Any person that accesses the Website thereby takes on the role of user and as such undertakes to observe and strictly comply with the provisions set forth herein, as well as with any other applicable legal provision.

Users undertake not to use this website for fraudulent purposes and to refrain form behaving in any way that might harm the image, interests and rights of ALPYBUS. In the event of a breach of these terms and conditions by the user of this website, or any reasonable suspicion of the company to this effect, ALPYBUS reserves the right to restrict, suspend or terminate that user's access to the website and to adopt any technical measures required to that end.

4.- Liability.

ALPYBUS does not accept any liability arising from the information published on its website, whenever this information has been manipulated or posted by a third party unrelated to it.

ALPYBUS assumes no liability under any circumstance for content, commercial activities, products and services that might be displayed through links on the website, either directly or indirectly. The presence of links on the website, except where otherwise expressly stated, have been included for merely information purposes and in no way constitute any suggestion, invitation or recommendation as regards the same. These links do not represent any relationship between ALPYBUS and individuals or companies that may access websites unrelated to ALPYBUS through these links. ALPYBUS reserves the right to unilaterally withdraw the links on the website at any given moment in time.

ALPYBUS provides its services and content continuously, using all the technical resources within its reach to do so satisfactorily. ALPYBUS accepts no liability for damages of any kind that may be caused by any lack of availability and/or technical continuity of website functioning. Whatever the case, ALPYBUS shall take all the actions required to restore their services in the event of technical failure.

5. - Data protection.

1. Data Controller.

The personal data collected will be processed by ALPYBUS SARL (Company Reg No. CHE.112.005.298, contact address 8 Chemin de Morglas, 1214 Vernier, Switzerland, e-mail acting as the Data Controller.

Users can provide personal information voluntarily either through specific forms found on different sections of the Website, or by means of the e-mail addresses made available for this purpose. By providing your personal information through any of the forms and e-mail addresses on this website, you accept and consent to the processing of said information under the terms indicated in this privacy policy.

2. Purpose of personal data processing.

In general, your personal details are collected and processed for the purposes set forth below:

To contact users;

To properly attend to and manage the queries, comments, incidents, and suggestions that are received;

To manage basic administrative tasks;

To properly attend to and manage the requests for quotation we receive through this channel;

To effectively manage the purchasing of tickets, travel passes, and other contracted services;

To keep users informed, by electronic means, through a mobile device (push notifications), or by any other means provided, of personalised offers and discounts from ALPYBUS or third parties that may be of interest to them;

To provide additional services, improvements to our services and to the customer experience by using the website or app;

To perform statistical analyses of website visits and how its users behave;

To take the necessary measures to tailor their participation in recruitment processes announced by the company;

To properly manage their participation in competitions, draws, and promotions offered by ALPYBUS through this channel;

To properly manage browsing of this website.

With regard to the processing of their data for promotional or advertising purposes, in addition to the data collection form, data subjects will be provided with a suitable procedure that is simple and free of charge, in order to freely give their consent to said processing. This consent may be withdrawn at any time and at no cost for the data subject.

3. Lawful basis.

The lawful basis for processing this information is the execution of the previously contracted transport contract, the user’s consent, and ALPYBUS’s legitimate interest.

4. Recipients of personal data.

Users’ personal data will be communicated to the company that provides the transport service contracted by said users. The recipients of the information provided agree to respect the privacy of the data subjects and use the data only for the authorised purposes. Data will not be transferred to third parties unless this is required by law.

5. Rights of data subjects.

Data subjects can exercise their rights to access, rectification, erasure, objection, portability, and restriction by contacting ALPYBUS SARL, either by sending an e-mail to, or by writing to 8 Chemin de Morglas, 1214 Vernier, Switzerland. Any such requests must be accompanied by a photocopy of a valid National ID card or equivalent document accrediting the data subject’s identity and must specify the right being exercised.

Data subjects may, at any time and under the terms set out in the applicable data protection regulations, withdraw the authorisation granted to process their personal information.

The data subject has the right to file a complaint with the Federal Data Protection and Information Comissioner, Feldeggweg 1, 3003 Bern ( Whatever the case, users must answer for the truth of the data provided. ALPYBUS reserves the right to ban any user providing false information from using the services, without prejudice to any other legal actions which may be taken. Users are responsible for notifying of any changes to their personal information.

6. Data retention period.

We only store users’ personal data to use it for the purpose it was originally collected and in accordance with the legal basis for processing it. We will retain personal data as long as there is a contractual and/or commercial relationship with the user, and as long as the user does not exercise the right to erasure, cancellation, and/or restriction with regard to the processing of such data.

Should this occur, said data will be blocked and not used as long as it may be needed to lodge or defend complaints or when any kind of legal or contractual responsibility may be derived from processing it that must be addressed and for which the data must be retrieved.

ALPYBUS must comply with current legislation as regards its obligation to cancel the personal information that is no longer needed for the purpose or purposes for which it was collected, blocking the same so as to be able to respond to any possible liabilities arising from the processing of data, and solely for the duration of the limitation periods for any such liabilities. After the aforementioned limitation periods have elapsed the information in question shall be erased by secure methods.

7. Information we collect about visits to the website.

We collect and store limited personal information and anonymous statistics of all users that visit our website, either because the user actively provides said information or is simply browsing our website. The information we collect includes the Internet Protocol (IP) address of the device being used by the user, the browser and operating system being used, the time and date of access, the web address accessed by the user, as well as information on how our website is being used.

We use this information to know how long our website takes to load, how it is used, the number of visits, and the information that is most consulted by the user. This information helps us know whether the website is working correctly, so that if we detect errors or bugs we can fix them and improve our website's performance to be able to offer a better service for all our users.

In view of the above, we collect usage and browsing data for statistical and advertising purposes, to monitor the use of our website, and to improve our knowledge of our website users’ interests.

8. Minor.

Minors under 16 must not send any personal information without consent from a parent or guardian. ALPYBUS assumes no liability for information sent by under 16 minors without due authorisation.

9. Security measures.

ALPYBUS has taken the personal data protection safety measures required by current legislation in accordance with the type of information processed and have implemented other media and additional technical measures within their reach to avoid the unauthorised alteration, loss, processing of or access to the data received. ALPYBUS hereby guarantees that it has adopted the appropriate security measures to ensure the security of the information and the confidentiality of the data that you send us over the Internet. Secure Socket Layer (SSL) technology is used for this purpose, which is a system that allows the information you send us to be encrypted, thus avoiding its reading even if it has been unlawfully intercepted. ALPYBUS server is certified in such a way that its browser can confirm the identity of ALPYBUS before any information is transmitted. This certificate ensures the identity of the target computer to which your personal details are being sent. You can check that SSL security is operating if the padlock icon comes up in the bottom edge of most browsers. If you click on this icon a certificate associated with connection security will come up. Notwithstanding, users should be conscious of the fact that internet security measures are not fail-safe.

10. Cookies.

Access to the website can mean using cookies. Cookies are small quantities of information that are stored on the browser used by each user so that the server can remember certain information that can be used later. This information makes it possible to identify you as a particular user and enables the saving of your personal preferences, as well as technical information, such as the number of visits or particular pages you visit.

Those users that do not want to receive cookies or want to be informed before they are stored on your computer can configure their browser accordingly. Consult our Cookies Policy for further information.

6.- Security in transactions.

ALPYBUS guarantees that it will process all data corresponding to the payment method used with complete security and privacy. The details of the card used during payment are encrypted and transferred using a secure SSL protocol that ensures the privacy of the communication through an exchange of encryption keys.

In order to guarantee the security of transactions made on this Website, ALPYBUS’s control processes include the prior verification and management of the information provided by the customer regarding the payment card ALPYBUS reserves the authority to reject requests to contract and purchase tickets by customers paying with cards that are not their own, that have been obtained fraudulently, or with which they intend on carrying out a fraudulent transaction to the detriment of the legitimate card holder, ALPYBUS, or any third party.

Any requests by State law enforcement agencies should be sent to the following e-mail address:

Bear in mind also that the issuers of the payment methods used may also have other anti-fraud measures that could result in the rejection of certain transactions. ALPYBUS does not control nor is it responsible for any damages that could arise due to the application of policies approved by any payment method issuer.

The use of a payment method owned by a third party is not permitted, unless said third party has provided express authorisation. The person using said payment method is responsible for providing proof of such authorisation and for any damages that ALPYBUS may sustain as a result.

7.- Intellectual and Industrial Property Rights.

All contents, elements, designs, and applications housed on this Website, regardless of their format or characteristics, and all Industrial and Intellectual Property Rights inherent to the Website are owned by ALPYBUS and are protected by Industrial and Intellectual Property regulations and by any other legislation that may apply. The aforementioned content cannot be used, reproduced, distributed, modified, publicly communicated, assigned, transformed or subject to any other disseminating procedure that has not been expressly authorised beforehand in writing. ALPYBUS reserves the right to take any legal proceedings open to it against those who infringe upon its aforementioned owner rights.

8.- Modifications.

ALPYBUS reserves the right to amend this Legal Notice and Privacy Policy to adapt to legislative and case law developments or to changes in the corporate strategy or activity of ALPYBUS and its associated companies, and we thus recommend that you read it each time prior to accessing and browsing the Website. Notwithstanding the foregoing, any relationships established with users prior to the amending of this Legal Notice and Privacy Policy shall be governed by the terms in place at the time of accessing the Website to establish the aforementioned relationships.

ALPYBUS provides users with the appropriate technical resources to be able to first access this Legal Notice and Privacy and Data Protection Policy.

9.- Applicable legislation and Jurisdiction.

Any disputes or issues relating to this Website or the activities taking place on this Website will be resolved under Swiss law, to which the parties expressly submit. All conflicts deriving from or relating to the use of the Website will be resolved by the competent courts and tribunals in accordance with applicable legislation.

In the event that any of the terms of this document be declared null, they will be removed or replaced. Should this occur, the validity of the rest of the terms included in this document will not be affected.